You may return the purchase within 30 days of delivery for a full refund. 25% restocking fee may apply to all returns that are damaged, vandalized or exceeded 30 days of delivery date.
We only provide a return label if the item is damage or you received a wrong item.
Shipping cost is not refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All of our products are made to order.
Production Time: 3-5 business days.
Order Cut-off time: 3:00pm PST
Business Hours: Monday-Friday 8am-5pm
All of our products are made to order. Most orders are shipped within 3-7 business days after the payment is cleared. Orders placed after business hours will be processed the next business day.
Upgrading the shipping ( Priority Mail & FedEx) will not change the Production time. Production time is 2-4 business days and then we will ship your order.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of the items and the preferred shipping option. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
First Class Mail International- deliveries generally take between 15–30 days to arrive, although the USPS does not guarantee delivery dates or times. Once the package is out of the county (USA) the package is no longer trackable.
Priority Mail International- deliveries generally take between 3-7 business days to arrive.
Import duties taxes and fees are NOT INCLUDED in the item price or shipping charges. Fees charged by customs are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – Please do not confuse them for additional shipping charges.
Payment methods: Visa, Mastercard, Discover, Paypal.
640 S. Hill St.
Los Angeles, CA 90014