- Shipping & Returns
Shipping & Returns
You may return the purchase within 30 days of delivery for a full refund. 25% restocking fee may apply to all returns that are damaged, vandalized or exceeded 30 days of delivery date.
We only provide a return label if the item is damage or you received a wrong item.
Shipping cost is not refundable.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Most orders are shipped within 2-3 business days after the payment is cleared. That includes up to 24-48 business hours of production time. Orders placed after business hours will be processed the next business day.
Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates based on the availability of the items and the preferred shipping option. Depending on the shipping provider, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Import duties taxes and fees are NOT INCLUDED in the item price or shipping charges. Fees charged by customs are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – Please do not confuse them for additional shipping charges.
Payment methods: Visa, Mastercard, Discover, Paypal.
640 S. Hill st.
Los Angeles, CA 90014